We strongly recommend having a professional hearing test before purchasing any hearing aid. An audiogram helps determine the type and degree of hearing loss and ensures that a hearing device is appropriate for your needs.

Warbler hearing aids are designed for adults with perceived mild to moderate hearing loss. If you are unsure about your hearing level — or experience sudden hearing changes, pain, or hearing loss in only one ear — you should consult a licensed hearing professional or physician before use.

Warbler hearing aids are designed to deliver professional-grade hearing support with straightforward, user-friendly technology — without unnecessary markup.

By focusing on efficient design, direct online sales, and a simplified supply chain, we’re able to offer high-quality hearing aids at a more accessible price point than many traditional models.

Our goal is to make effective hearing solutions available to more people, while maintaining sound quality, durability, and support.

Warbler hearing aids are designed with Canadian needs in mind, and our team is based in Canada, but the devices are manufactured internationally using components that meet global quality and safety standards. We ensure that all products comply with applicable regulatory requirements in Canada and other markets we serve.

Series 7 hearing aids are designed for adults with mild to moderate hearing loss and offer advanced digital sound processing, wireless connectivity, and customizable settings.

Hearing aids obtained through a clinic are typically fitted and programmed in person by an audiologist and may be recommended for more complex or severe hearing loss. Clinic-based devices often include bundled in-person services such as diagnostic testing and ongoing adjustments.

Series 7 provides a streamlined alternative for appropriate candidates, combining modern hearing technology with a more accessible purchasing model. If you have severe, sudden, or medically complex hearing loss, a clinic evaluation is recommended.

We offer a 45-day trial period beginning on the date of delivery. If you decide the hearing aids aren’t right for you, you may return them within that timeframe for a refund.

There are no restocking fees. The only cost to you is return shipping. Returned devices must be in good physical condition and include all original components.

Yes. Warbler hearing aids are regulated medical devices. In the United States, they comply with FDA regulations for hearing aids. In Canada, they meet Health Canada regulatory requirements, and as of June 2026, the Series 7 is now approved by the BC provincial government as OTC hearing aids which can be provided without a prescription. It is also believed that other provinces including Ontario, and Alberta will follow British Colombia's decision to approve OTC hearing aids for mild to moderate hearing loss sufferers.

Not anymore. Hearing aids may be sold online in Canada, provided they meet applicable Health Canada regulations and device classification requirements. As of June 2026, hearing aids designed for a mild to moderate hearing loss can be sold without a prescription throughout the province of British Colombia. Other provinces are expected to soon follow BC's direction in approving Over The Counter hearing aids.

Warbler hearing aids comply with Canadian regulatory standards and are sold in accordance with current federal guidelines.

If you are unsure whether an online hearing solution is appropriate for you, we recommend consulting a licensed hearing professional.

We provide ongoing support to ensure you get the best possible experience with your hearing aids. After delivery, our team is available to assist with setup, fit adjustments, app guidance, and general questions.

If you need help fine-tuning your settings, troubleshooting performance, or optimizing comfort, you can contact our support team by phone or email. We’re committed to helping you adjust successfully during your trial period and beyond.

Warbler hearing aids are designed for adults with mild to moderate hearing loss. They are not intended for individuals with severe or profound hearing loss.

If you have severe hearing loss, sudden hearing changes, or medically complex hearing conditions, we strongly recommend consulting a licensed audiologist or physician for a comprehensive evaluation and personalized treatment plan.

Yes. Select Warbler models feature Bluetooth connectivity that allows you to stream phone calls and audio directly from compatible smartphones, including both iPhone and Android devices.

Streaming features and hands-free calling availability may vary depending on your hearing aid model and smartphone compatibility. Please refer to the product specifications for details.

Yes, we recommend speaking with a Warbler clinician before purchasing to ensure you select the most appropriate hearing solution for your needs. A consultation allows us to review your hearing concerns, discuss your lifestyle, and answer any questions you may have.

The easiest way to schedule a phone consultation is through our contact page:

https://warblerhearing.com/pages/contact

We strongly recommend providing a recent audiogram prior to purchase. An audiogram allows our team to pre-program the Series 7 hearing aids to match your specific hearing profile across frequencies before they are shipped.

After you begin wearing the devices, additional adjustments can be completed during follow-up appointments to further refine comfort and sound clarity.

If an audiogram is not available, you may complete the in-app hearing test. The results are used to configure the hearing aids to your measured hearing levels. In this case, we strongly recommend scheduling a virtual follow-up with a Warbler clinician to review and optimize your settings.

Warbler works with authorized representatives in select regions. To determine whether in-person support is available near you, please visit our distributor locator or contact our team directly.

If there is no representative in your area, we provide comprehensive virtual support, including consultations and follow-up care.

Series 7 hearing aids can be adjusted through the Warbler app, which allows you to fine-tune volume and frequency settings to better match your listening environment.

The app provides access to frequency-specific adjustments, helping you optimize speech clarity and overall sound balance. Our Warbler clinicians provide guidance on how to make these adjustments and can assist you during follow-up consultations to ensure your settings are properly optimized.

Hearing aids that cost $5,000 or more per pair often include advanced features and services that are designed for people with more complex or severe hearing loss and typically involve in-person fitting and ongoing clinical support.

The Series 7 delivers high-quality sound technology and customization for mild to moderate hearing loss with remote support from Warbler clinicians, offering excellent value for many users. While it may not include every feature found in premium clinic-dispensed devices, Series 7 is a compelling option for those seeking effective performance and strong value.

The lifespan of your hearing aids depends greatly on how they are maintained. Typically, their lifespan is between three to five years.

Not exactly. Our hearing aids are water resistant but not water proof. They are designed to withstand moisture but not total water exposure.

Our hearing aids are typically recognized as medical devices by all insurance companies.

Series 7 hearing aids provide up to 16 hours of use on a full charge, depending on listening conditions and streaming activity.

With continuous Bluetooth streaming or frequent phone use, battery life typically ranges between 8–10 hours per charge.

Series 7 devices recharge quickly and can reach a full charge in approximately 15–30 minutes.

No. Hearing aids do not restore natural hearing or cure hearing loss.

However, they are designed to significantly improve access to sound by amplifying and clarifying speech and important environmental sounds. For individuals with mild to moderate hearing loss, properly programmed hearing aids can meaningfully improve communication, awareness, and overall listening comfort.

Consistent use and appropriate adjustments help maximize the benefit you receive.

Most people require a short adjustment period when beginning to use hearing aids. For many users, it takes approximately 1–2 weeks for the brain to adapt to hearing sounds that may not have been clearly perceived for some time.

It is normal to notice certain everyday sounds — such as footsteps, background noise, or your own voice — more prominently at first. Consistent daily wear helps your brain adapt more quickly.

Our team provides guidance during this adjustment period, and follow-up support is available to ensure your settings are comfortable and optimized.

An audiogram is a graphical representation of a person's hearing ability. It is a diagnostic tool commonly used by audiologists to illustrate the softest sounds a person can hear at different frequencies.

Warbler Hearing Return Policy

At Warbler Hearing, we want you to be completely satisfied with your hearing aids. That's why we offer a 45-Day Risk-Free Trial on all hearing aid purchases.

45-Day Return Period

The 45-day trial period begins on the date your hearing aids are received, as confirmed by the delivery carrier.

If you are not satisfied with your hearing aids for any reason, you may return them within 45 days of receipt for a refund, subject to the conditions outlined below.

Return Conditions

To qualify for a refund:

• Hearing aids must be returned within 45 days of receipt.
• All original packaging, accessories, and included components must be returned.
• Returned items must be free from physical damage.
• All hearing aids, chargers, charging cables, domes, receivers, and other included accessories must be returned.

Refunds may be denied or reduced if any components are missing, damaged, altered, or not returned.

Non-Returnable Items

Accessories purchased separately are non-returnable and non-refundable. This includes, but is not limited to:

• Additional chargers
• Charging cables
• Cleaning tools
• Remote accessories
• Other hearing aid accessories

Return Shipping

Customers are responsible for all return shipping costs.

We strongly recommend shipping returned items via Canada Post with tracking and insurance to protect against loss or damage during transit.

Warbler Hearing is not responsible for items lost or damaged during return shipment.

Return Address

Please send all returns to:

Warbler Hearing
1409 Route 148
Campbell's Bay, Quebec J0X 1K0
Canada

Phone: 1 (844) 448-2016

Refund Eligibility

A refund will not be issued if:

• Hearing aids are physically damaged.
• Hearing aids are not returned.
• Any included accessories are missing.
• The charger, charging cable, or other included components are missing.
• The return is received after the 45-day return period.

Once the returned items have been received and inspected, eligible refunds will be processed using the original method of payment.

Questions?

If you have questions about your trial period or return, please contact Warbler Hearing at 1 (844) 448-2016.

The x-axis represents frequencies, measured in Hertz (Hz), while the y-axis represents the intensity or loudness of sounds, measured in decibels (dB). The graph shows the hearing threshold at different frequencies across the audible range.

The audiogram helps identify the type, degree, and configuration of hearing loss. It provides crucial information for the development of appropriate treatment plans, such as hearing aids or other interventions, to address the specific needs of an individual's hearing impairment.

Normal hearing is typically represented by thresholds within the range of 0 to 20 dB across all frequencies.

Sensorineural hearing loss is typically represented by an elevation of thresholds on the audiogram, indicating damage to the inner ear or auditory nerve. Conductive hearing loss is often indicated by elevated thresholds primarily in the low frequencies and can be caused by issues in the outer or middle ear.

While audiograms are essential for identifying hearing loss and its general characteristics, they may not pinpoint the exact cause. Additional tests and medical evaluations may be required for a comprehensive diagnosis, especially if the hearing loss is related to underlying health conditions.

Audiograms are recommended at least once during childhood and then periodically throughout adulthood, especially if there are concerns about hearing loss or exposure to loud noises. Frequency may vary based on individual health, age, and risk factors. Consultation with an audiologist can determine the appropriate schedule.

No, audiograms are not exclusively for those with hearing issues. They are also used as baseline assessments for occupational hearing conservation programs, in research studies, and for monitoring changes in hearing over time. They play a crucial role in both prevention and intervention strategies related to hearing health.